is a project of Deutsche Zentrale für Tourismus e.V. (DZT) / German National Tourist Board
Deutsche Zentrale für Tourismus e.V. (DZT) is represented by the board members Petra Hedorfer and Armin Brysch.
The association is registered in the register of associations of the district court Frankfurt am Main, register number 5190.
The turnover ID number is DE 114 234 956
Questions, complaints or similar can be addressed to Fax: +49 (0) 69 / 75 19 03.
Design and layout:
M.A.D. Kommunikationsgesellschaft mbH, Offenbach
Reinshagen & Hartung GmbH, Mannheim
This site and the content provided in this site, including, but not limited to, graphic images, audio, video, html code, buttons, and text, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of the German National Tourist Board, except that you may download, display, and print one copy of the materials on any single computer solely for your personal, non-commercial use, provided that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices.
The information provided on this site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and the German National Tourist Board. Links on this site may lead to services or sites not operated by the German National Tourist Board. No judgment or warranty is made with respect to such other services or sites and the GNTB takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.
Personal data is information about your identity. This includes details such as your name, address, telephone number and email address. You are not required to disclose personal data in order to use our websites. However, in certain cases, we need your name, address and other details so that we can provide you with the desired services.
The same also applies, for example, if we are sending you information, despatching goods that you have ordered or answering individual questions. In such cases, we will specifically draw your attention to the use of the data. In addition, we will only store and process data that has been supplied to us voluntarily or automatically.
Where you make use of our services, we will normally collect only the data we need to provide the service concerned. If we request further data from you, the information need only be supplied voluntarily. We will process personal data solely in order to provide the requested service and to safeguard our own legitimate business interests.
Purpose for which personal data is held
We will generally use the personal data you have made available to us to answer your enquiries, process your orders or ensure you have access to specific information or offers. We, or one of our appointed service providers, would like to use your personal data to enable us to support our relationship with customers by providing you with information on product offers that could be of use to you, or by carrying out online surveys. This enables us to provide a service that is better tailored to the needs of our customers.
It goes without saying that we will respect your decision if you do not wish to provide us with your personal data for customer relationship purposes (in particular for direct marketing or market research purposes).
Use of personal data for intended purpose only
We will collect, process and use the personal data you have provided online only for the purposes we have specified to you. We will not forward your personal data to any third party without your express consent.
Personal data will only be collected and forwarded to national institutions and authorities entitled to receive such information as required by relevant legislation or if GNTB is placed under such an obligation by a decision of the courts. Our employees and appointed service providers are under an obligation to maintain confidentiality and to comply with the provisions of the German Data Protection Act.
Non-personal data captured electronically
When our website is used, the following data is saved for organisational and technical reasons: the names of the pages visited, the browser and operating system used, the date and time of access, search engines used, names of downloaded files and their IP addresses.
This technical data is evaluated anonymously and exclusively for statistical purposes so that we can continue to optimise our websites and increase the attractiveness of the presentation on an ongoing basis. This anonymous data is stored separately from personal data on secure systems and cannot be traced to any individual person. Your personal data and privacy are therefore protected at all times.
If you visit one of our websites it is possible that we will store some information on your computer in the form of a cookie. Cookies are small text files sent by a web server to your browser and saved on the hard disk of your computer.
No personal user data at all is saved in this process; it only involves internet protocol addresses. The purpose of this information is to allow our server to recognise your computer automatically when you next visit our websites; this will make navigation easier for you. Cookies allow us, for example, to customise a website to your interests or save your password so that you do not have to input it every time.
You can of course also view our websites without cookies. If you don’t want to have your computer recognised by our system, you can prevent cookies being saved on your hard disk by changing the relevant setting in your browser to “Do not accept cookies”. Please consult your browser instructions for details on how to do this in the browser you are using. If you do not accept cookies, this may restrict some of the functions available on our websites however.
Persons under the age of 18 should not supply us with personal data without the consent of a parent or guardian. We do not request personal data from persons under the age of 18, neither do we collect such data, nor forward it to third parties.
We have put in place technical and organisational security measures to protect your personal data against loss, destruction, manipulation and unauthorised access. All our employees and all third parties involved in data processing are obliged to comply with the German Data Protection Act and ensure confidentiality in the handling of personal data.
Where personal data is collected and processed, the transmission of the data is encrypted to prevent misuse of the data by third parties. Our security measures are revised on an ongoing basis to encompass new technological developments.
Changes to our data protection provisions
We reserve the right to amend our security and data protection measures if this is necessitated by technological developments. In this case, we will also adjust our data protection information accordingly. Please therefore ensure that you are referring to the most up-to-date version of our data protection declaration.
This data protection declaration does not extend to the use of any external links that may be included on our websites. If we include links, we endeavour to ensure that they also comply with our data protection and security standards. However, we have no control over the compliance of other website providers with data protection and security provisions. We would therefore ask you to refer to the websites of the providers concerned for information on their own data protection declarations.
Right to information
You can obtain information at any time on the personal data about you that is held by us. Please write to the GNTB for the attention of Mr Olaf Schlieper or send an email to email@example.com
Right of cancellation
In addition, you can at any time withdraw your consent to the collection and storage of your personal data by us. Please write to Mr Olaf Schlieper, Deutsche Zentrale für Tourismus e.V, 60325 Frankfurt am Main, Germany, or send an email to firstname.lastname@example.org
Questions, suggestions, complaints
Should you have further questions on our data protection declaration and the processing of your personal data, you can also contact our data protection officer, Mr Stephan Schlangen, directly at Deutsche Zentrale für Tourismus e.V, Beethovenstrasse 69, 60325 Frankfurt am Main, Germany, tel. +49 (0)69 97464 257, fax +49 (0)69 742 518, email: email@example.com. Mr Schlangen is also your point of contact if you have requests for information, suggestions or complaints.